PRIVACY POLICY

Effective Date: September 13, 2019

 

Sharyn Rigsbee is the sole owner of Ask Rigs, LLC and is a licensed Real Estate Agent in the State of Ohio. Sharyn Rigsbee is a real estate agent affiliated with Coldwell Banker Realty and is an independent contractor sales associate and not an employee of the company. The opinions and content reflected herein are not those of Coldwell Banker Realty or the Principal Broker. If necessary, please seek the appropriate advice and legal counsel before proceeding or do not use our website or any of our services.

 

At Ask Rigs, LLC, privacy is a priority. This Privacy Policy sets out how Ask Rigs, LLC (“us,” “our,” or “we”) collects, processes, uses, stores, shares, and discloses information from clients and other individuals who access or use our website, mobile application, and/or any of our products, technology solutions, or services that link to this Privacy Policy (the “Services”). By using our Services, you understand that we will collect and use your information as described in this Privacy Policy (collectively “you”).

 

This Service does contain some links to third-party services. This Privacy Policy does not apply to any third-party websites and apps that you may use, including any that are linked to in our Services. You should review the terms and policies for third-party websites and applications before clicking on any links. When you click on those links, you will be directed to a third-party website where you will be subject to that Service’s Privacy Policy and/or Terms of Use. We encourage you to read these policy documents carefully. We are not responsible for the privacy practices of other third-party services, and we are not responsible for any of their actions or policies, including actions related to the use and disclosure of your personal information.

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HOW WE COLLECT INFORMATION

 

To provide our Services, we collect information about visitors to our website, users of our Services, the devices they use, and sometimes their locations. We collect certain personal information directly from you, such as when you fill out forms with a name, postal address, email address, or phone number. We also collect certain non-personal information, usually about devices, browsers, or locations, automatically (without you typing it into a form).

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TYPES OF INFORMATION WE COLLECT

 

We may collect, use, store, share, disclose, and otherwise process the following kinds of personal information:

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1)  Information about how you interact with the Service, your usage preferences, and settings. In some cases, we obtain this information using cookies and other similar technologies which is outlined further in this Privacy Policy;

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2)  Information on your real estate searches and preferences when you use the Service, to learn whether you plan on buying or selling real estate, your home search criteria, information about financing for the purchase of real estate, and any other information related to the purchase or sale of real estate;

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3)  Information about your computer and about your visit(s) to, and use of, our Services, collected from server logs, including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, access times, page views, website navigation, advertising identifiers and other system activity;

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4)  Information relating to any transaction carried out between you and us on or in relation to our Services, including information relating to any purchase(s) you make of our goods and services;

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5)  Information that you provide to us for the purpose of registering with or submitting an inquiry via the contact form(s) included within our Services or comment form(s) included within our blog;

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6)  Information that you provide to us for the purpose of subscribing to our website services, email notifications, and/or newsletters;

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7)  Information you choose to send if you use a social media account to log in to our Service using a social media service (e.g., Twitter, Facebook, Instagram, etc.), or if you engage with a separate app or website that communicates with the Service. We may receive personal information about you or your connections from that service. In many cases you can control what personal information you share with us through privacy settings available on those third party social media services;

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8)  Information collected as pre-populated personal information is information that may include your name and email address that you have given to one of our independent real estate professionals with whom you already have a business relationship. You can choose not to finalize the creation of an account and may opt-out of all future communications from us by contacting us at: info@askrigs.com;

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9)  Any other information that you choose to send to us.

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USE OF COOKIES

 

We may use cookies, which are small data files containing small amounts of information that is downloaded on your device (“Cookies”) when you visit a website. Cookies and similar technologies are widely used by websites to make them work more efficiently and also provides information to us about how our users are using the website.

 

We may use both “session” cookies and “persistent” cookies. We will use the session cookies to keep track of you while you navigate the website. We may use persistent cookies to enable our Services to recognize you when you visit. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiration date.

 

Google Analytics is used to analyze the use of our Services. Google Analytics generates statistical and other information about website use by means of cookies, web beacons, SDKs, and other technologies. The information generated relating to our Services is used to create reports about the use of our Services, collect demographic data, analyze performance metrics, and to possibly serve and track advertisements on our behalf. Google will store this information. Google’s privacy policy is available at: https://policies.google.com/privacy. You can opt-out of having your activity on our Services available to Google Analytics by installing the Google Analytics opt-out browser add-on.

 

We may also collect or receive information from third parties, such as Facebook, Instagram and/or other third-party social media websites.

 

We do not recognize or respond to browser-initiated “Do Not Track” signals.

 

This website is hosted by Wix.com, whose Privacy Policy can be found here: https://www.wix.com/about/privacy.

 

This website links to Services provided by Constellation Web Solutions, Inc. DBA Market Leader brought to you by Coldwell Banker King Thompson, a third-party Service, whose Privacy Policy can be found here: https://sharynrigsbee.cbintouch.com/privacy/

 

This website links to Services provided by Northwest Title, a third-party Service, whose Privacy Policy can be found here: https://www.nwtitle.com/Privacy

This website links to Services provided by YouTube, a third-party Service affiliated with Google, whose Privacy Policy can be found here: https://policies.google.com/privacy?hl=en

 

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HOW WE USE YOUR INFORMATION

 

In general, we collect, use, store, or process your information to provide our Services, to fix and improve them, to develop new services, and/or to market our products and services. We may use your personal information to:

 

1)  Administer our Services;

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2)  Supply you with services as requested, via our Services;

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3)  Send you statements and/or invoices, and collect payments(s) from you;

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4)  Send you general (non-marketing) commercial communications;

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5)  Send you email notifications, which you have specially requested;

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6)  Personalize our Services to send you newsletters and/or other marketing communications, reports, or updates, relating to us which we think may be of interest to you, and where you have specifically agreed to such communications;

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7)  Deal with inquiries and/or complaints made by you relating to our Services.

 

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INFORMATION SHARING

 

We may share your Personal Information with:

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1)  Other independent real estate professionals and owners of other real estate brokerages to enable them to provide services you requested through the Service;

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2)  Third parties to provide you a service you requested through a partnership or promotional offering made by a third-party or us;

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3)  With the general public if you submit a comment on the Service on our blog of other community forum or social platform that is viewable to the public or other users of the Service;

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4)  Parties that you have explicitly authorized us to share information with Services that we integrate on our website.

 

We do not rent, sell, or share your information with any third-party, with the following exceptions:

 

1)  We may disclose your information if required to do so by law;

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2)  We may disclose your information if it is in connection with a legal proceeding or prospective legal proceeding;

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3)  We may disclose your information to establish, exercise, or defend our legal rights.

 

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PUBLIC INFORMATION NOTICE

 

When you comment on our blog, this information may be read, collected, and used by others. We have no control over the use of that information and as a result, cannot be held liable for any violation of its intended use and purpose.

 

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SOCIAL SHARING NOTICE

 

The Service may use social sharing features and other tools to allow you to log in to access the Service or share actions you take on the Service. Your use of such features allows the sharing of information with your friends or the public, and depends on the settings you have set up with the social sharing service you used. Please review the privacy policies of those social sharing services for more information as to how they handle your personal information and data. Our Services do not receive or store passwords to any of your social sharing services or accounts.

 

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RETENTION OF INFORMATION

 

We keep your personal information for no longer than necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws. Where there are technical limitations that prevent deletion or anonymization, we safeguard personal data and limit active use of it.

 

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CHILDREN’S ONLINE PRIVACY PROTECTION

 

Our Services are not designed for and are not marketed to people under the age of 18 (“minors”). We do not knowingly collect or ask for information from minors. We do not knowingly allow minors to use our Services. If you are a minor, please do not use our Services or send us your information. We delete information that we learn is collected from a minor without verified parental consent.

 

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CALIFORNIA RESIDENT’S PRIVACY

 

If you are a California resident, you may ask for a list of third parties that have received your information for direct marketing purposes during the previous calendar year. This list also contains the types of information shared. We provide this list at no cost. To request this information, please submit a written request to: info@askrigs.com. 

 

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INTERNATIONAL USERS

 

By using our Services, you acknowledge that your information will be processed as described in this Privacy Policy, and you consent to having your information transferred to our affiliates and facilities, in the United States or elsewhere, and to the facilities of those third parties with whom we share it as described in this Privacy Policy.

 

If you are in Switzerland or the European Economic Area (EEA), you may have additional rights under data protection law. You understand and acknowledge that we may transfer your personal data outside of Switzerland and the EEA for processing. You can access and review the information associated with your account at any time. You also can request the following information: how we collect and use your information and why; the categories of personal data involved; the categories of recipients of your personal data; how we received your personal data; and how long we use or store your personal data or the manner in which we determine relevant retention periods.

 

You also have a right to correct your personal data. In certain situations, you can ask that we erase or stop using your information (and object to the use of your personal data) or export your data. Where we rely on your consent to process your personal data, you have the right to decline consent and/or if provided, to withdraw consent at any time. This will not affect the lawfulness of processing prior to the withdrawal of your consent. At any time, you can request that we stop using your information for direct marketing purposes. You have a right to provide us with guidance on the use, storage, and deletion of your personal data after your death. You have a right to raise questions or complaints with your local data protection authority at any time. If you wish to exercise these rights, please contact us at: info@askrigs.com.

 

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HOW WE PROTECT YOUR INFORMATION

 

To keep your information safe and protected from unauthorized access, use, and disclosure, we use technical, administrative, and physical controls. We apply these tools based on the sensitivity of the information we collect, use, store, and the current state of technology. Despite our very reasonable efforts to prevent unauthorized access to or use of personal information, no security measure is ever perfect or impenetrable. For this reason, we are not able to guarantee that information we collect and/or store will always be protected from unauthorized access, or that it will only be used as described in this Privacy Policy.

 

Where services and/or products are purchased from our Services, transactions will be made via our website host Wix.com.

 

Where personal information is provided for registering to any mailing list, the provided data is handled and stored by our website host Wix.com or MarketLeader on behalf of Coldwell Banker King Thompson. Your personal information will be subject to Wix.com’s Privacy Policy which may or may not contain terms as protective as those laid out within this Privacy Policy. By using our Services, you are agreeing to be bound by Wix.com’s Privacy Policy, which can be found here: https://www.wix.com/about/privacy

 

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details, which can be found here: https://www.paypal.com/us/webapps/mpp/ua/privacy-full

 

We use Google/G-Suite to process all communications within our Services. All data from any contact form is stored indefinitely in Google’s G-Suite archives unless deletion/removal is required by the original author. Please see the Google Privacy Policy for more details, which can be found here: https://policies.google.com/privacy

 

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CHANGES TO THIS PRIVACY POLICY

 

We reserve the right to change or modify this Privacy Policy at any time consistent with applicable laws and principles and to reflect changes in our Services, our data collection use, and practices, or advances in technology. Our use of the information we collect is subject to the Privacy Policy in effect at the time such information is used. Any changes or modifications will be posted on this Site with an updated effective date on our Site, and will be effective immediately upon posting the revisions on the Site. Depending on the type of change, we may notify you of the change by posting on this page or by email. You waive any right you may have to receive specific notice of such changes or modifications. Please carefully review any changes made to this Privacy Policy. Your use of the Site following the posting of changes or modifications to this Privacy Policy will constitute your acceptance and your agreement to be bound by this policy. If at any time you choose not to accept this policy, you should not use our Site. This Privacy Policy is provided in English only to avoid any misinterpretations that can be caused by translation. If necessary, please seek the appropriate advice and legal counsel before proceeding or do not use our Site.

 

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HOW TO CONTACT US

 

For questions, concerns, or complaints regarding our use of your information or this Privacy Policy, please contact us at: info@askrigs.com.